Congratulations Laurence Marie-Pierre Rivard
In swift response to a client’s need for a low cost, reliable system to provide real-time capability to manage traffic incidents, Graduate Engineer Laurence Marie-Pierre Rivard researched, designed and implemented an ingenious web-based, no cost solution.
When our Gateway Motorway Services team was awarded the contract to deliver Traffic Incident Management Services (TIMS) to the M1/M3 project in Brisbane, they only had a short time to devise a cost-effective way to collect information from the field and send it to road safety industry stakeholders.
The solution: a mobile-enabled reporting app called eCOW, or an ‘electronic Collection of Works’ for TIMS providers, which allows teams to send an incident report, along with real-time photographs and geocache information from the field to stakeholders. The app also issues an escalation email from the scene.
Laurence dedicated her own time to ensure the delivery of the app over a tight three-week period and shared all her knowledge throughout the design phase to ensure the team has the knowledge to enhance the app in the coming years.
The user-friendly platform doesn’t require user training and provides a portable, automated data capture tool. With less time needed to perform data entry and reporting, our incident response teams are on the road faster.
Needless to say, this result gave our client great confidence, contributing to the award of additional ‘Tow to Safety’ responsibilities and revenue, as well as attracting great feedback from Brisbane City Council and the Department of Transport and Main Roads.
“What’s most impressive is that Laurence took ownership of this project voluntarily without any previous exposure to an operational environment,” says Service Delivery Manager Brett Simpson. “As she says, we get MOOving quicker with eCOW!”
Pictured main image above: Laurence Marie-Pierre Rivard
